We recommend choosing a strong, unique password and changing it periodically to reduce the risk of compromise. Avoid using the same password across multiple services and enable any available two-factor authentication options for added protection. Secure your email and phone number since these are commonly used for account recovery and notifications.
We take measures on our side to secure accounts, including monitoring for suspicious activity and applying rate limits for login attempts. In the event of suspicious behavior, we may temporarily restrict access and request additional verification to protect your funds and personal data. Our support team can guide you through recovery steps if needed.
If you forget your password, use the password recovery option to receive instructions via your registered email or phone. Verification may require additional identity confirmation to protect your account from unauthorized access. Our support staff assists with recovery while maintaining strict security checks to ensure the rightful owner regains control.
For persistent access issues, provide relevant account details and follow the guidance of our support team. We will never ask for your password via live chat or email, and we recommend caution with unsolicited requests for account information. Always verify official communications come from our verified channels.
Our support team is available to help with login and security issues. Reach out via live chat for fast assistance.
We provide session management options so you can view and terminate active sessions or devices linked to your account. Regularly checking connected devices helps you spot unauthorized access quickly. If you notice a device you do not recognize, end the session and update your security credentials immediately.
Our security team also applies heuristics to detect abnormal login attempts and may require additional verification for risky activity. These steps are in place to better protect your funds and personal data. We balance security with convenience to ensure you can access your account smoothly while keeping it safe.
Where supported, we recommend enabling two-factor authentication (2FA) to add an additional security layer. 2FA makes it significantly harder for unauthorized actors to access your account even if they have your password. We provide guidance on setting up 2FA using authenticator apps or SMS verification depending on availability.
Follow the setup instructions provided in account settings and store backup codes securely in a safe place. If you lose access to your 2FA device, contact support for a secure recovery process. Our procedures protect both you and the platform while ensuring legitimate users can regain access under validated circumstances.
Use the password recovery tool to reset your password via your registered email or phone. Additional verification may be required for security.
Yes. Enable two-factor authentication and follow account safety guidelines such as unique passwords and updated contact details.
Contact our support team immediately via live chat or email and provide account details so we can lock the account and assist with recovery.
SMS-based verification may be supported depending on your region and phone operator. We recommend authenticator apps where available for stronger security.
